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Plan Your Vacation
Plan Your Vacation

New! Order food and/or drinks right from your phone while you're at the resort.

Place your order when you’re starting to feel hungry, take a couple more laps then head to the selected restaurant and pick up your food when you received a notification.

Ski & Snowboard School FAQ

Find answers to Frequently Asked Questions about Purgatory Ski & Snowboarding School.

Basic Information

Q: What lessons do you offer?

Q: Do I need to make reservations?

A: Reservations are required at least 72 hours in advance. To book a group lesson, click here. To request a private lesson, click here.

Q: How do I determine which level to sign up for?

A: We offer lessons for Levels 1-9. Click here to find out which level you best fit into.

Q: Where do we meet?

A: All levels meet in the Columbine Beginner Area. A member of guest services will direct you toward the meetup location. Look for the Ski School signs. View Resort Map

Q: Does my lesson include lift tickets and rentals?

A: No. Lift tickets and rentals are booked separately.

Q: What should I wear/bring?

A: Please bring a filled water bottle and proper clothing including warm layers, snow jackets, snow pants, gloves and goggles. Helmets are required for students ages 12 and under, and strongly recommended for everyone. Masks are required. Need some of these items? Check out Purgatory Sports just below the Ski & Snowboard School office in the Village Plaza building.

Q: Can I reschedule my lesson if I need to?

A: Reschedule requests must be submitted within 48 hours of the scheduled lesson. We will try our hardest to get your lesson switched to a later date, but cannot guarantee that your lesson will be rescheduled.

Q: What is the cancellation policy?

A: Within 48 hours of the lesson purchase, you are eligible for a 100% refund paid to the payment device used to purchase your lesson. Lessons are not refundable or transferable on the date valid. Cancellations and refunds must be made by emailing [email protected].

 

Group Lessons

Q: Where do we meet?

A: All levels meet in the Columbine Beginner Area. A member of guest services will direct you toward the meetup location. Look for the Ski School signs. View Resort Map

Q: Who will be in my group?

A: We break down classes by discipline, age and ability. We strive to keep class sizes to a maximum of 5. Contact Ski & Snowboard School for private lesson options.

Q: How do you determine ability levels?

A: Our instructors complete a verbal assessment determining what terrain and skills you are comfortable with. For higher levels, a skills assessment will be done to ensure you’re placed in the correct group.

Q: Can I watch my child’s lesson?

A: We want to make the most of our time on the snow. Parents can often be distracting to their child’s class engagement and can take away from other participants’ experiences. We ask parents to respect this class dynamic and save interactions until after the lesson.

Q: What is flaik?

A: flaik is a GPS-based alpine guest tracking system. Children enrolled in lift-served lessons will be equipped with a lightweight locator. The Ski & Snowboard School staff uses this technology to track their students’ progress. Images are captured multiple times per second, allowing detailed analysis of location and turn shape. Parents and children can review and re-live the day at the end of the lesson. This system ensures increased safety and peace of mind for both parents and instructors.

Q: Can my 4-year-old join group ski lessons?

A: We have a strict age limit for our group lessons. Younger students require one-on-one attention and help from instructors that take away from other participants in the lesson. We offer private one-on-one lessons as an alternative option. Please fill out this form to request a private lesson. Must be potty trained.

 

Private Lessons

Q: How do I schedule a private lesson?

A: Please fill out this form and a member of our Ski & Snowboard School will reach out to you. Reservations are required at least 72 hours in advance.

Q: Where do we meet?

A: All levels meet in the Base Area.

Q: Can my friends and family take a private lesson with me?

A: For those looking to build their own group, we offer a Friends and Family lesson. For the best experience, groups should be similar in age & ability. Groups must be the same discipline and no more than five participants per instructor.

Q: Can I request an instructor?

A: Yes! You can request your favorite instructor for a private lesson when filling out the Private Lesson request form. Our instructors book up quickly, but we will try our hardest to fulfill your request.

 

Snow Bike Lessons

Snow bike lessons will not be offered for the 2020/2021 season. We apologize for any inconvenience.

 

Still have questions? Email us at  [email protected]