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Senior Director – Mountain Operations


Position Title: 

Senior Director - Mountain Operations

Reports To: 

General Manager

Department: 

Mountain Operations

General Purpose:

Lead and manage all departments and responsibilities within the mountain operations team.

Essential Duties/ Responsibilities:

Oversee management of lift operations, lift maintenance, trails/grooming, snowmaking, patrol, terrain park and vehicle maintenance.

Directly and indirectly supervise mountain operations staff.

Develop and execute policies and procedures related to both winter and summer operations.

Develop, plan and oversee both winter and summer projects including snowmaking and lift installations, summer activity installations, etc.

Periodically interview, hire, assign and schedule work, training, salary recommendations, promotions, disciplinary discussions and terminations.

Monitor employee performance to ensure that all company policies and procedures are followed, all company equipment is being operated in a safe and responsible manner, to minimize damage to company property and to the environment.

Responsible for the efficient and safe management of all mountain operation, ensuring a family-friendly experience for resort guests.

Control mountain team labor costs and expenses.

Assist department directors in developing procedures, priorities, schedules and cost controls.

Prepare and manage mountain team budgets, including both capital and operating budgets.   Act as the accounting interface for departmental issues, including accounts receivable, purchase orders and expense reimbursement.

Prepare, secure approval and manage all USFS summer and winter operating plans.

Serve as the mountain spokesperson and communicator for employees, other departments, guests and industry.

Responsible for the following regulatory relationships and knowledge:

  • United States Forest Service (including operating plans)
  • Colorado Passenger Tramway Safety Board (CPTSB)
  • Department of Natural Resources (including cloud seeding)
  • National Environmental Policy Act (NEPA)
  • Colorado Division of Water Resources
  • Southwest Water Conservation Board

Other Responsibilities:

Participate as an active member of Purgatory’s executive team.

Actively participate in industry and community organizations.

Assist with any mountain team responsibility in any location on the mountain and know all mountain routes by snowmobile, truck or ski/snowboard.

Other duties as assigned.

Job Qualifications:

Knowledge, Skills & Abilities

Valid Drivers’ License Required.  Project Management, Operational and Technical Knowledge of typical mountain operations systems including lifts and snowmaking, Preventative Maintenance and Inventory Systems, Summer Activities, Industry Associated Regulatory Agencies including USFS, CPTSB, EPA, OSHA, etc.

Solid knowledge of computer applications, Microsoft Word/Excel.  Strong typing, written and verbal communication skills and organizational skills.  Strong telephone skills.  Ability to handle multiple tasks in a timely and efficient manner.

Excellent interpersonal communications skills, basic machinery operation skills.  Solid accounting skills. Must be able to ski/ride intermediate runs or better.

Alertness, precision, ingenuity, problem solving, analytic ability, spatial perception, persuasiveness, auditory, tactile, olfactory and visual discrimination, memory, creativity, concentration, judgment, reasoning, imagination, initiative, patience and strong verbal and written communication skills are necessary abilities.

Education or Formal Training:  College degree in business, management or related field preferred.

Experience: Previous ski industry management experience required.  Hands on and management expertise in more than one mountain team area preferred (lift operations, lift maintenance, trails/grooming, snowmaking, patrol, terrain park, vehicle maintanence).

Material and Equipment Directly Used:  Telephones, two-way radio, computer, simple office equipment, ski lift machinery, snowmobile, laser printer, and photocopier, ski equipment, hand tools, power tools, work vehicles.

Working Environment/ Physical Activities:   An average of 60%-70% of the workday is spent indoors in an office environment and 30%-40% is spent outdoors in constantly changing weather conditions.  These percentages are an average.  They will fluctuate depending on the time of year.  75% of the workday is spent sitting, 15% is spent standing and 10% is spent walking. These percentages are an average.  They will fluctuate depending on the time of year.  Lifting, pushing and pulling objects weighing up to 100 pounds.  Occasionally carrying objects up to 50 pounds.  Constantly using hearing, near and far acuity, depth perception, color and field of vision.  Occasional stooping, kneeling, crouching, crawling, reaching, handling and feeling.  Occasional exposure to fumes odors and gases.  Occasional exposure to mechanical hazards.  Occasional exposure to electrical, high exposed worksite and burns.

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