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Night Dispatcher

Position Title: 

Night Dispatcher

Reports To: 

Transportation Manager



General Purpose:

Transportation: Ensure the safe and efficient transport of employees and guests. Effectively train drivers on paperwork. Ensure completion of related vehicle maintenance data, accurate record keeping, safety checks of assigned vehicles and equipment. Drive scheduled routes as required.

Community Services: Implements the coordination of homeowner service requests (please refer to the community service booklet) with the homeowner and service provider. Must have adept communication with all other Purgatory Departments during daily operations.

Essential Duties/Responsibilities:

  •  Develop and maintain operating schedule for driver runs.
  • Coordinate all residential, community service needs for transportation requests.
  • Follow a safety and DOT/FMSCA/CSP and PUC rules and regulations.
  • Do weekly audits on all required paperwork.
  • Provide accounting/billing support for transportation services.
  • Communicate effectively with guests regarding resort information and concerns/problems.
  • Close down vehicles at the end of the night and log out all related paperwork for vehicles.
  • Sweep, remove trash and clean vehicles nightly
  • Ensure the office is locked up at the end of the night.
  • On a needed basis, drive vehicles.

Other Responsibilities 

  • Writing reports or other correspondence, researching in formation, answering telephones, taking messages, developing spreadsheets, completing purchase requests, faxing documents, posting mail, distributing documents, straightening and organizing corporate files.
  • Handle ski/snowboard equipment.
  • Fuel vehicle when needed.
  • Wash vehicles when needed.
  • Ability to install tire chains on vehicles.
  • Other duties as assigned.

Job Qualifications:

Knowledge, Skills & Abilities: Must be comfortable spending time in the office alone after the resort has stopped ski operations for the day. Solid interpersonal communications/customer relations skills and basic mechanical knowledge of vehicle maintenance required. Excel knowledge. Basic knowledge of Purgatory Resort and surrounding area preferred.

Must be able to safely drive in adverse conditions, must be able to make quick, sound decisions in potentially hazardous driving situations mostly at night.

Experience: Must 21 years or older. Must hold a current state issued Driver’s License with an acceptable driving record.

Medical Certification: Ability to pass a medical certification test (DOT physical).

Material and Equipment Directly Used:

Computers/computer software, e-mail, accounting programs, telephones and other office equipment.

Bus, passenger van, cleaning equipment and supplies, vehicle maintenance equipment and supplies, ski/snowboard equipment and simple office equipment.

Working environment/Physical Activities:

50% of the workday is spent driving vehicles, often in extreme and/or adverse weather conditions including extreme cold and snow. 50% of the workday is spent in a normal office environment.  Occasional exposure to non-harmful fumes, odors, dusts, mists, and gases. Potential hazards include but are not limited to: mechanical, electrical, and road hazards. Frequently lifting, carrying, pushing and/or pulling objects up to 50 pounds. Occasionally necessary to “dig out” and push vans from stuck locations. Constantly operating vehicle controls when driving. Frequently stoops, crouches, reaches, and handles objects. Constant use of near and far acuity, depth perception, field of vision, and color vision are essential to job performance.

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