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Director – Patrol

Position Title: 

Director - Patrol

Reports To: 

Director - Mountain Operations


Mountain Patrol

 Are you interested in joining the fastest growing outdoor recreation lifestyle resort company in the U.S.? Mountain Capital Partners (MCP) is creating a collection of resorts, including Purgatory (Durango, CO), Arizona Snowbowl (Flagstaff, AZ), Sipapu (Taos, NM), and Pajarito (Los Alamos, NM). Our focus is serving the rapidly growing southwestern region population base. If you have a passion for the outdoors and sharing that passion with others, we want you to join MCP to create and foster a strong culture of guest service, happiness and quality of life for our guests, employees, community and region.

MCP is committed to growing our community of outdoor enthusiasts by consistently and dramatically improving the offerings and experience at each of our resorts, accelerating winter and summer visits and driving revenue growth at existing resorts while acquiring new resorts that add strategic value.

MCP is currently recruiting for a Mountain Patrol Director & Risk Manager who will be responsible for managing the daily resources of the Purgatory Mountain Patrol.  The Mountain Patrol & Risk Manager will be expected to oversee the human, financial, and physical aspects of the patrol along with assisting in developing and managing the mountain’s safety programs.  Successful candidates should be able to thrive in a high paced, constantly changing environment.

General Purpose:

Manage the daily human, financial and physical resources of the Purgatory Mountain Patrol, so that emergency, rescue and safety resources are provided by a competent, professional staff. Assist in developing and managing the mountain’s safety programs.

Essential Duties/Responsibilities:


Manage staff directly and indirectly, on a daily basis. Responsible for long-term and daily scheduling, interviewing, hiring, training, performance appraisals, salary increases, promotions/transfers, disciplinary discussions and terminations.

Responsible for department operating budget, capital expenditures, equipment leases and purchases. Conduct department operations within budget parameters.

Set policy and establish standards for patrol operations and performance.  Provide training to ensure the highest degree of professionalism within the department.  Ensure completion of necessary accident investigations.

Ensure that all patrol manuals, policies and procedures are up to date.  Maintain current and accurate documentation for all required patrol records.

Ensure mountain hazards are adequately marked; barricades are erected and removed as needed.

Manage the design, construction, placement, maintenance and repair of the mountain trail signage and ensure compliance with Senate Bill 80.  Ensure trail information is accurate and up-to-date for the design and production of trail maps.

Oversee patrol risk management programs including but not limited to: equipment check program, employee on-snow evaluations, MSDS files, Blood Borne Pathogen training, and snowmobile safety training.  Ensure compliance with OSHA standards, Code of Federal regulations 29, parts 1900 to 1910.

Represent Purgatory on local EMS council.

Coordinate and organize the summer medical response program and provide primary medical coverage.  Coordinate the scheduling of other resort first responders including EMRs and EMTs employed in other roles.  Provide in-house EMS training and certification management.  Coordinate trainings and incident reviews with Dr. Hughes, Medical Advisor. Perform any accident investigations (AIs) as they pertain to injuries and resort liability.  Patrol Purgatory’s mountain bike trail system in coordination with the mountain bike trail crew.  Assist with bike trail work as needed.

Risk Management

Assist Director of Mountain Operations in developing and implementing safety education programs.  Help to ensure departments are aware of safety procedures.  Assist supervisors in training employees in safety sensitive areas including: use and storage of hazardous materials, proper use of personal protective equipment and safe work practices.

Communicate regularly with departments to ensure safety and patrol procedures are coordinated between departments.

Assist in the development of Purgatory’s Crisis Management Plan.  Regularly review plan and revise as needed.  Assist in coordinating Crisis Plan training.

Assist Director of Mountain Operations with internal safety programs to ensure compliance with State and Federal Occupational Safety and Health Administration standards and state agencies.

Perform and incident investigations and reporting as needed.

Manage worker’s compensation claims, working closely with staff, management, providers and insurance company.  Management of company modified duty/return to work program.

Liaison between injured guests, legal counsel and the resort utilizing company guidelines and protocol.

Follow-up on accident and property damage claims.  Liaison between the Resort and insurance providers as needed.

Schedule and management of monthly safety committee meetings, incentive programs and trainings.

Other Responsibilities:

Assist other mountain operations departments as needed.  Cross-train with other mountain operations departments as requested.

Other duties as assigned.

 Job Qualifications:

Knowledge, Skills & Abilities:

Expert first aid skills. Expert skiing ability, able to ski all terrain in all conditions. Excellent interpersonal and supervisory skills. Solid management, administrative, computer and accounting skills.  Basic understanding of snow physics.

Solid mountain biking skills.  Able to ride all types of terrain.

Alertness, precision, ingenuity, problem solving, analytic ability, spatial perception, persuasiveness, memory, creativity, concentration, judgement, aesthetic sense, reasoning, imagination, initiative, patience, visual, tactile and auditory discrimination, strong verbal and written communication skills are necessary abilities.

Education or Formal Training:

Current CPR and Colorado EMT-B, or higher, certification.

Completion of avalanche course.  Valid Driver’s License with acceptable driving record.

Experience: Minimum of 5 years combined patrol, supervisory and administrative experience.

Material and Equipment Directly Used:

Skis/snowboards, lifts, toboggan, snowmobile, radio, hand tools, medical care equipment and simple office equipment.

Working Environment/Physical Activities:

50% of the work day is spent outdoors in constantly changing weather conditions, including but not limited to extreme cold, wet, snow and wind. 50% of the workday is spent indoors.  40% of the work day is spent skiing/snowboarding (summer – 20% mountain biking), 15% is spent walking, 15% is spent standing and 30% is spent sitting.

Occasionally lifting and carrying people and objects weighing up to 150 pounds, and occasionally pushing or pulling toboggans with injured skiers/snowboarders weighing up to 300 pounds. Frequent use of skis/snowboard, poles, toboggans and controls. Constant use of near and far acuity and depth perception. Frequently climbing, balancing, reaching, handling, engaged in normal conversation, and use of color and field of vision. Occasionally stooping, kneeling, crouching, crawling, fingering, feeling.

Frequent exposure to radiant energy. Occasional exposure to mechanical hazards, high exposed work site, burns explosives, toxic and caustic chemicals, fumes, odors, mists, gases and poor ventilation.

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