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Cocktail Server


Position Title: 

Cocktail Server

Reports To: 

AGM and GM of Plaza Restaurants

Department: 

Food and Beverage

General Purpose:

 

Front Line Guest Service Interaction.

Serve bar drinks as requested using excellent guest service skills.

 

Essential Duties/ Responsibilities:

 

  • Greet patrons as they enter an establishment
  • Prepare and serve drinks as ordered
  • Prepare station for readiness
  • Serve food and alcoholic beverages
  • Set tables and answer questions regarding menu selections
  • Check with customers to ensure satisfaction
  • Remove dishes and glasses from tables
  • Stock service areas as instructed
  • Clean tables and counters
  • Monitor and observer customer dining experience
  • Thank customers for their visit and invite again
  • Accept payment and deliver to the cash counter
  • Deliver receipt and change to the customer

 

Other responsibilities:

 

Other duties as assigned.

 

Job Qualifications:

 

Knowledge, Skills & Abilities:

 

  • Solid bar service knowledge and interpersonal communications/ guest relations skills.
  • Basic records management and accounting skills.
  • Must be 21 years of age or older.
  • Alertness, precision, ingenuity, analytic ability, persuasiveness, patience, reasoning, judgement, concentration, initiative, speaking ability, aesthetic sense, and tactile, auditory, olfactory and visual discrimination are necessary abilities.

 

Education or Formal Training:  None required.  Beverage safety course preferred.

 

Experience:  2 Years experience bartending.

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