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Club Roamer/Server

Position Title: 

Club Roamer/Server

Reports To: 

DMC General Manager, Assistant Manager, DMC Coordinator


Durango Mountain Club

General Purpose:

Perform front line member service interaction. Will be directly serving breakfast, lunch, and Après Ski, as well as assisting Club Hosts to serve food and beverages. Perform full service dining room duties with “over the top service”.  Monitor both levels of DMC and assist with general duties of stocking towels, picking up dirty towels around Pool/Jacuzzi area, keeping tables clean and all areas looking professional.

Essential Duties/Responsibilities:

Member service standards:

  • Greet all Members by name.
  • Serve as Bar Back when Club Hosts/Bartender needs assistance.
  • Maintain bar area, dining room, game room, lower level, etc., in a clean and impeccable manner.
  • Stock bar and storage areas as necessary.
  • Consistent monitoring of dining room to ensure impeccable tidiness and order.
  • Monitor and assist with the cleanliness and order of the following areas:
    • Game Room
    • Coat & Boot Closet
    • Restrooms (all levels)
    • Pool, Jacuzzi, and fitness center towel levels

Other responsibilities:

Assist The Club General Manager, AGM, and Coordinator with any other duties as assigned.

Job Qualifications:

 Knowledge, Skills, & Abilities: Solid food service knowledge and interpersonal communications/member relations skills. Must be 21 years of age or older.

Possess alertness, precision, ingenuity, analytic ability, persuasiveness, patience, reasoning, judgment, concentration, initiative, speaking ability, aesthetic sense, and tactile, auditory, olfactory, and visual discrimination.

Education or Formal Training: None required. Food/Beverage safety course preferred.

 Experience: 1-2 Years experience with food service.

 Material and Equipment Directly Used:

Seriusware, credit card machine, cleaning agents, and calculator.

Working Environment/Physical Activities:

Indoor restaurant environment: 80% of the workday is standing and 15% is walking. Occasionally lift and carry objects up to 50 pounds. Constantly operating controls, reaching for, feeling, fingering, and handling objects. Occasionally stooping, kneeling, and crouching. Constantly using near and far acuity, depth perception, accommodation, and color and field of vision.

Constant exposure to fumes and odors. Potential hazards include mechanical, electrical and toxic, and caustic chemicals (cleaning supplies). This is a non-skiing position.

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