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Cashier/Reservationist – Ski and Snowboard School


Position Title: 

Cashier/Reservationist - Ski and Snowboard School

Reports To: 

Supervisor on Duty

Department: 

Ski and Snowboard School

General Purpose:

Sell lift tickets, lesson products, rental products and other miscellaneous products offered via Siriusware Point of Sale System to Purgatory Resort guests.

Duties/Responsibilities:

  • Sell predefined products to guests at the correct price
  • Reserve lesson, rental, and lift ticket products via telephone and from walk-in guests
  • Be adequately knowledgeable about Purgatory Ski Area ensuring that correct information is given to guests concerning Lifts, Ski School, Rentals, Food and Beverage, Transportation, Lodging, etc
  • Balance cash drawer at the end of every selling day; ensure all adjustments, voids, refunds, comps and discounts are recorded properly
  • Stay informed and current with respect to company policies, procedures and programs
  • Other duties as assigned

 Required Knowledge, Skills & Abilities:

  • Excellent guest service/customer service skills
  • Good math skills – must balance products sold to monies received
  • General computer skills
  • Ability to work under pressure during peak volume periods
  • Ability to work within a team
  • Strong attention to detail

Education or Formal Training:  High School diploma or GED

Experience:  Previous experience handling customer requests and or complaints preferred, working as a cashier or bank teller desired

Material and Equipment Directly Used:  Simple office equipment, computers, printers, automated ticketing system

Working Environment/Physical Activities:  100% of the workday is spent in a normal office environment.  Constantly handling, and feeling objects.  Constantly using near acuity and color vision, and engaging in normal conversation.

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