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Cashier/ Reservationists- Rental Shop

Position Title: 

Cashier/ Reservationists- Rental Shop

Reports To: 

Supervisor on Duty



General Purpose:

Sell rental products, lesson products, lift tickets and other miscellaneous products offered via REZ and Ticket Express Point of Sale System to Purgatory guests.


  • Sell predefined products to guests at the correct price.
  • Ensure guests fill out rental forms and liability releases correctly.
  • Coordinate and cooperate with other departments as needed.
  • Be adequately knowledgeable about Purgatory Ski Area and insuring correct information is given to guests concerning lifts, Snow Sports School, Rentals, Food and Beverage, Transportation, Lodging,
  • Balance cash drawer to the penny at the end of every selling day; ensure all adjustments, voids, refunds, comps and discounts are recorded properly.
  • Stay informed and current with respect to company policies, procedures and programs.
  • Work with reservation supervisor on daily reservations, reports and other duties as assigned.
  • Greet customers and groups upon their arrival.
  • Always be courteous, respectful and helpful to guests.
  • Keep work area clean, neat, organized and well stocked.


Required Knowledge, Skills & Abilities:

  • Excellent guest service/customer service skills
  • Good communication skills
  • Good math skills – must balance products sold to money received
  • General computer skills
  • Ability to work under pressure during peak volume periods
  • Ability to work within a team in close quarters
  • Strong attention to detail
  • Other duties as assigned

Education or Formal Training:  High School diploma or GED


Experience:  At least one year of computer experience, previous experience handling customer requests and or complaints preferred, working as a cashier or bank teller desired

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