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Barback


Position Title: 

Barback

Reports To: 

AGM and GM of Plaza Restaurants

Department: 

Food and Beverage

General Purpose:

 

Front Line Guest Service Interaction.

 

Serve the bartenders as requested using excellent service skills.

 

Essential Duties/ Responsibilities:

  • Ensure there is always enough back up liquor
  • Run to the storage area to get alcohol if any bartender runs out
  • Change kegs when required
  • Pick up empty glasses and bottles from the tables and outside the bar (called bussing)
  • Wipe down tables and bar tops
  • Re-stock garnishes and mixes
  • Always ensure there is enough clean glassware
  • Re-stock ice when needed
  • Maintain clean rags in each bartender’s station

 

Other responsibilities:

  • Cuts fruit to specification and prepares all condiment caddies.
  • Collects trash from all outlets throughout shift, as well as wiping down walls behind trash containers.
  • Distributes clean bar towels, as well as, collects soiled ones and discards them in the appropriate place.
  • Collects all excess glasses from bars and restocks them in their appropriate outlets in accordance to specification, along with retrieving bar glassware from dish areas.
  • Organizes and cleans pump rooms, coolers, and storage areas to specification.
  • Sweeps and mops pump room, coolers, and storage area floors.
  • Soaks and cleans soda bag-in-box hoses and nozzles.
  • Replaces and rotates draught beer kegs, liquor pump rooms and soda bag-in-boxes as required.
  • When assisting the bartenders with orders, uses suggestive selling/up-selling practices.
  • Approaches guests and welcomes them upon arrival.
  • Uses guest names during interactions and remembers their preferences.
  • Promptly and professionally handles guest issues and communicates problems and concerns to management.
  • Thanks guest, wishes them good luck, offers a warm farewell, and invites them back upon departure.
  • Requires evidence of age of any guest who appears to be under the age of thirty (30).
  • Continuously monitors bar to ensure that all guest are receiving beverage service in a timely manner.
  • Attends, and satisfactorily completes all required training as assigned and required
  • Other duties as assigned.

 

Job Qualifications:

 

Knowledge, Skills & Abilities:  Solid bar service knowledge and interpersonal communications/ guest relations skills.  Basic records management and accounting skills.

 

Education or Formal Training:  None required.  Beverage safety course preferred.

 

Experience:  2 Years experience bartending.

 

 

 

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